Advantage
Advantage is a multi-tenant insurance benefits platform PrishaPolicy offers to the corporate clients they sell group policies to. It gives each company's employees a single place to understand their coverage, access their health card and benefits, and raise claims, while HR teams and brokers manage policies, employees, and claims behind the scenes. We built it as a precise yet expressive solution in close collaboration.
YEAR
2024
CLIENT
PrishaPolicy Insurance Brokers
SCOPE
PLATFORM
Web
The Challenge
The businesses that buy group policies through PrishaPolicy have employees who often struggle to understand and use their benefits. There was no easy way for an employee to see what they were covered for, find their health card, locate a network hospital, or file a claim, so nearly every question and claim went back through HR or the broker by hand. PrishaPolicy needed a self-service portal that could serve many corporate clients from one platform, keeping each company's employees, policies, and claims cleanly separated and secure, while still giving HR teams control over their workforce and brokers oversight across every account. Technically, that meant multi-tenant data isolation, role-based access spanning employees, HR, and brokers, careful handling of sensitive health and personal data in line with the Digital Personal Data Protection Act, and integration with multiple insurers.
Objectives
What we set out to build with PrishaPolicy.
- -Give employees a single self-service dashboard to view their policies and benefits, access their health card, and raise claims.
- -Serve many corporate clients from one multi-tenant platform, keeping each company's employees, policies, and claims isolated and secure.
- -Give HR teams the tools to manage their workforce, policies, and corporate claims in one place.
- -Give PrishaPolicy's brokers oversight across every corporate account they manage.
- -Cut the manual load on HR and brokers by moving routine questions and claims to self-service.
Our Approach
Multi-tenant by design
We architected tenant isolation from the start, so a single deployment serves many corporate clients with each company's employees, policies, and claims cleanly separated and secure.
Role-based experiences
We built distinct experiences for employees, HR admins, and brokers, including an Employee View toggle that lets admins see exactly what their people see.
Built on the Vantage foundation
We reused the same type-safe TypeScript stack that powers Vantage, so Advantage inherited its reliability and let us move quickly.
Compliance first
We designed the platform around the Digital Personal Data Protection Act, with careful handling of sensitive health and personal data throughout.
The Solution
Advantage is the customer-facing side of PrishaPolicy's platform. It gives the employees of every corporate client a single place to understand and use their benefits, while HR teams and brokers manage everything behind the scenes. One deployment serves many companies, each with its own isolated space.
Employee Dashboard
A personalized home that greets each employee and brings their policies, benefits, recent claims, and company news into one view. At a glance they see totals for active policies, covered employees, claims, and endorsements.
Employees understand their coverage and act on it without waiting on HR or the broker.
Policies & Coverage
Employees browse the policies their company holds, from corporate health insurance to other cover such as comprehensive vehicle policies, and see exactly who and what is covered.
The details of every policy stay transparent and always available, rather than locked away in a document.
Digital Health Card & Benefits
Each employee can pull up their digital health card and see the benefits available to them and their family under the company's plans.
The health card and benefits are in the employee's pocket whenever they need them, such as at a hospital.
Claims & Corporate Claims
Employees start and track claims from the same dashboard, while HR teams handle corporate claims across the whole workforce.
Claims move faster and stay visible to everyone involved, from the employee to HR to the broker.
Employee & Workforce Management
HR admins manage the employees covered under each policy, keeping the workforce and their dependents up to date as people join, leave, and change roles.
Companies keep their coverage accurate without routing every change through the broker.
Hospitals & Support
A network hospital directory, an FAQ, an Advantage guide, and a direct line to the broker give employees the help they need, alongside timely news such as regulatory updates.
Employees find answers on their own, and reach a human when they need one.
Under the Hood
Advantage shares Vantage's type-safe, service-oriented foundation, with a multi-tenant architecture layered on top so one deployment serves many corporate clients while keeping each tenant's data isolated. A React front end talks to an Express and tRPC back end over fully typed contracts, Prisma manages tenant-aware data in PostgreSQL, and Redis handles scheduled and background work. Authentication and role-based access run on Azure Active Directory B2C, and the platform is built to handle sensitive health and personal data in line with the Digital Personal Data Protection Act.
Platform
Multi-tenancy
A tenant-aware architecture serves many corporate clients from a single deployment, isolating each company's employees, policies, and claims.
Role-based access
Permission-scoped experiences for employees, HR admins, and brokers, including an Employee View that lets admins see what their people see.
Frontend
React
Builds modular, scalable user interfaces, composed with Material UI, Tailwind CSS, and React Query for state and data fetching.
Backend & API
tRPC
End-to-end type-safe APIs in TypeScript, catching errors at compile time and keeping client and server contracts in sync.
Express.js
Powers the server layer and middleware, routing requests and handling authentication and other cross-cutting concerns.
Data & Jobs
Prisma + PostgreSQL
Type-safe ORM over PostgreSQL that keeps data access tenant-aware and lets the team focus on application logic and data modeling.
Redis
Task scheduling and background jobs, such as scheduling work as policies and claims progress.
Services
Azure AD B2C
Cloud-based identity and access management for secure authentication and role-based access across every tenant.
Microsoft Teams
Real-time notifications that keep brokers and teams informed as claims and requests come in.
Outcomes
Built on the same foundation as Vantage, Advantage extends PrishaPolicy's platform to the people their policies ultimately protect. It gives the employees of every corporate client a self-service home for their benefits and claims, and gives HR teams and brokers a single system to manage many companies at once, all built to grow as PrishaPolicy takes on new corporate accounts.
Key Deliverables
- -A multi-tenant employee benefits portal serving many corporate clients from one platform
- -Self-service dashboards for employees to view policies, health cards, and benefits and to raise claims
- -HR and corporate tools for managing employees, policies, and corporate claims
- -Broker oversight across every corporate account
- -A network hospital directory, FAQ, guide, and broker contact for in-app support
- -Handling of sensitive health and personal data aligned with the Digital Personal Data Protection Act
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